Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Learn More

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Firefox IOS indicates 6 devices connected when none are connected

  • 3 odgovora
  • 7 ima ovaj problem
  • 35 prikaza
  • Posljednji odgovor od richverne

richverne
richverne
more options

When trying to sync Firefox in IOS I get 'Sync not available' . When I tap the 'Clock' icon, under 'Synced devices' it indicated '6 device(s) connected'.

I have only my laptop and Ipad which I am trying to Sync?

Why does Firefox IOS think I have 6 devices connected?

Update 1: I uninstalled Firefox on my Ipad then reinstalled, retried Sync which failed and now it says 7 devices connected? Update 2: This is getting silly - I synced my Ipad using Itunes and Firefox on my Ipad now mirrors my Laptop. This is despite IOS Firefox still saying 'Sync not available'.

When trying to sync Firefox in IOS I get 'Sync not available' . When I tap the 'Clock' icon, under 'Synced devices' it indicated '6 device(s) connected'. I have only my laptop and Ipad which I am trying to Sync? Why does Firefox IOS think I have 6 devices connected? Update 1: I uninstalled Firefox on my Ipad then reinstalled, retried Sync which failed and now it says 7 devices connected? Update 2: This is getting silly - I synced my Ipad using Itunes and Firefox on my Ipad now mirrors my Laptop. This is despite IOS Firefox still saying 'Sync not available'.

Izmjenjeno od richverne

Izabrano rješenje

Update 3: Without having made any changes, Firefox on my Laptop now Syncs with my Ipad and the number of connected devices has been set back to 1 on Firefox IOS. 

When I request a Sync on Firefox IOS is still says 'Sync is unavailable' but the synchronisation actually takes place.
Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

Amit roy
Amit roy
more options

Your devices need to be on the new version of Sync in order for them to share information with each other. If any of your devices are still on the old Sync, you must unlink them before setting them up with the new Sync.

richverne
richverne Vlasnik pitanja
more options

That doesn't answer why my device (Ipad) mysteriously synced and why it says 7 devices connected, but thanks anyway.

richverne
richverne Vlasnik pitanja
more options

Odabrano rješenje

Update 3: Without having made any changes, Firefox on my Laptop now Syncs with my Ipad and the number of connected devices has been set back to 1 on Firefox IOS. 

When I request a Sync on Firefox IOS is still says 'Sync is unavailable' but the synchronisation actually takes place.

Izmjenjeno od richverne