Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox's 'Edit This Bookmark' dialog box closes unexpectedly on my laptop running on Windows 7

  • 2 प्रत्युत्तर
  • 3
  • 1 view
  • के द्वारा अंतिम प्रतियुतर leeks118

leeks118
leeks118
more options

I am having problem editing bookmarks in Firefox (version 13.0.1) with my new laptop running on Windows 7. When I click on the star icon on the location bar in Firefox, the 'Edit This Bookmark' box is displayed. If I place my cursor on any of the button like 'Remove Bookmark' button and then move the cursor away from the button, the 'Edit This Bookmark' box closes automatically. When attempting to change the Name input field in 'Edit This Bookmark' box, the 'Edit This Bookmark' box closes automatically after I press a key on the keyboard (ie. if I want to change the name to 'xyz', the box closes after I enter 'x'). I click on the star icon on the location bar again, the ‘Edit This Bookmark’ box is displayed with Name field shown as ‘x’. I tried the same actions on a PC running on Windows 7 with the same Firefox version (13.0.1) and there is no problem. The box only closes after I click on 'Remove Bookmark', 'Done' or 'Cancel' button as expected. Please help.

I am having problem editing bookmarks in Firefox (version 13.0.1) with my new laptop running on Windows 7. When I click on the star icon on the location bar in Firefox, the 'Edit This Bookmark' box is displayed. If I place my cursor on any of the button like 'Remove Bookmark' button and then move the cursor away from the button, the 'Edit This Bookmark' box closes automatically. When attempting to change the Name input field in 'Edit This Bookmark' box, the 'Edit This Bookmark' box closes automatically after I press a key on the keyboard (ie. if I want to change the name to 'xyz', the box closes after I enter 'x'). I click on the star icon on the location bar again, the ‘Edit This Bookmark’ box is displayed with Name field shown as ‘x’. I tried the same actions on a PC running on Windows 7 with the same Firefox version (13.0.1) and there is no problem. The box only closes after I click on 'Remove Bookmark', 'Done' or 'Cancel' button as expected. Please help.

चुने गए समाधान

Thanks Co-rel. I disabled the hardware acceleration in Firefox and the problem is resolved.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

leeks118
leeks118 प्रश्नकर्ता
more options

चयनित समाधान

Thanks Co-rel. I disabled the hardware acceleration in Firefox and the problem is resolved.