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our Advast was disabled with upgrade of Firefox. We want to go back.

  • 1 प्रत्युत्तर दें
  • 4
  • 3 views
  • के द्वारा अंतिम प्रतियुतर bbdonnellan@gmail.com

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We upgraded Firefox to 5 and are now told that our Advast (antivirus) program will not work with the upgrade. They checked for upgrades to Advast and found none. We do not want to be without Advast. How can we go back to our prior version of Firefox? We tried your auto "help" and didn't get any further than your saying "click on the Firefox button". We can't find the Firefox button. Our computer knowledge is minimal. Please give us detailed help!!

We upgraded Firefox to 5 and are now told that our Advast (antivirus) program will not work with the upgrade. They checked for upgrades to Advast and found none. We do not want to be without Advast. How can we go back to our prior version of Firefox? We tried your auto "help" and didn't get any further than your saying "click on the Firefox button". We can't find the Firefox button. Our computer knowledge is minimal. Please give us detailed help!!

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While we are waiting for your directions we clicked on Advast and it says that it is fully enabled and protecting us. What is going on?