Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folders under Bookmarks have disappeared

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 5 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

Hi

I have a few folders under Bookmarks that i regularly use. They seem to have disappeared. The direct link bookmarks are still there. I don't know if a recent update of Firefox has done this? How do i get them back please? thanks ...

Hi I have a few folders under Bookmarks that i regularly use. They seem to have disappeared. The direct link bookmarks are still there. I don't know if a recent update of Firefox has done this? How do i get them back please? thanks ...

All Replies (2)

more options

OK i have found a backup and got my bookmarks back, so the question is now, what deleted my bookmarks and how can i stop it happening again?

When i ran the backup you could see by the number items on each backup that something has deleted them. (number of items - 287,288,289,293,294,134,114 ???)

(see attached image)

richlaughlin1 द्वारा सम्पादित

more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.