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I can't connect to my Yahoo groups because Firefox is giving me the error message: Sorry, an error occurred while loading the content

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर FredMcD

Aelnyana
Aelnyana
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I just upgraded from Vista 64bit to Windows 7. Tried going back to my Yahoo group and got an error message (as described in my question above) in trying to load the page. So I now can't load the group I've owned for several years and I'm losing precious time. I *can* load it with Internet Explorer and AOL, but I vastly PREFER the Firefox browser, which is so much smoother, and where all my shortcuts and folders are. PLEASE HELP. Thank you.

Carolyn

I just upgraded from Vista 64bit to Windows 7. Tried going back to my Yahoo group and got an error message (as described in my question above) in trying to load the page. So I now can't load the group I've owned for several years and I'm losing precious time. I *can* load it with Internet Explorer and AOL, but I vastly PREFER the Firefox browser, which is so much smoother, and where all my shortcuts and folders are. PLEASE HELP. Thank you. Carolyn

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?