Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emoticons stopped loading in att.net/yahoo mail

  • 4 प्रत्युत्तर
  • 3
  • 2 views
  • के द्वारा अंतिम प्रतियुतर Robyn

Robyn
Robyn
more options

I have upgraded to 40.0.3 and when I use my online mail (ATT.net/Yahoo mail) I can't get the emoticons to insert into my email. I have made sure I'm using their full featured mail and rich text. I very briefly see the words 'happy' with a typed smiley face - like for a tenth of second - it disappears and then nothing is inserted. The emoticons at the bottom of the mail page are bright yellow graphics. I did this all the time before. I logged on using Internet Explorer and they work fine.

I have upgraded to 40.0.3 and when I use my online mail (ATT.net/Yahoo mail) I can't get the emoticons to insert into my email. I have made sure I'm using their full featured mail and rich text. I very briefly see the words 'happy' with a typed smiley face - like for a tenth of second - it disappears and then nothing is inserted. The emoticons at the bottom of the mail page are bright yellow graphics. I did this all the time before. I logged on using Internet Explorer and they work fine.

चुने गए समाधान

You can check what items ABP is blocking on that page and make an exception.

You can ask advice at the Adblock Plus forum if there are problems with this extension or with a filter list or if you need help to create a filter rule to block content.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Robyn
Robyn प्रश्नकर्ता
more options

We did all of those things, but what finally worked was disabling Ad Block Plus. It was set to do auto updates (have used it for a long time) and possibly the last update had some new quirk to it. Is there an Ad Blocker which is more compatible with Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

चयनित समाधान

You can check what items ABP is blocking on that page and make an exception.

You can ask advice at the Adblock Plus forum if there are problems with this extension or with a filter list or if you need help to create a filter rule to block content.

Robyn
Robyn प्रश्नकर्ता
more options

Thank you for all that information - it works now....and I learned something new about my computer!

Robyn द्वारा सम्पादित