Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.
Ajiyayyu

Cannot print from webpages. JavaScript Application TypeError: Components.classes [cid] is undefined message appears everytime I start Firefox. How do I fix this? Thanks!

cor-el replied
mfry

I wanted to install the Google toolbar extension, so I installed Add-on Compatibility Reporter 0.9.2. Then I installed the Google toolbar extension. When I restarted my computer I got this message. The Google toolbar did not work, so I disabled it thinking that would correct the problem. How can I get back the ability to print webpages. Thanks

I wanted to install the Google toolbar extension, so I installed Add-on Compatibility Reporter 0.9.2. Then I installed the Google toolbar extension. When I restarted my computer I got this message. The Google toolbar did not work, so I disabled it thinking that would correct the problem. How can I get back the ability to print webpages. Thanks

All Replies (1)

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).