Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.
Ajiyayyu

Javascript is not working although the 'enable Javascript' box is checked.

cor-el replied
JER1

I have Firefox 3.6.10 installed I was watching online tv fine last week, but one day [about Thursday I think], when I restarted the computer and wanted to watch tv again, it didn't work. My webmail site tells me Javascript is not enabled when I try to access it from Firefox. When I looked in the Firefox Tools menu, under Options, 'Enable Javascript' is checked. Unchecking it, closing Firefox then restarting Firefox and re-checking teh box doesn't make any difference, so I don't know what to do.

I have Firefox 3.6.10 installed I was watching online tv fine last week, but one day [about Thursday I think], when I restarted the computer and wanted to watch tv again, it didn't work. My webmail site tells me Javascript is not enabled when I try to access it from Firefox. When I looked in the Firefox Tools menu, under Options, 'Enable Javascript' is checked. Unchecking it, closing Firefox then restarting Firefox and re-checking teh box doesn't make any difference, so I don't know what to do.

All Replies (1)

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems