Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why do phone numbers and some other text disappear seconds after a page loads?

  • 4 amsoshi
  • 4 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga rjohnson19

more options

When loading most web sites, phone numbers appear for less than a second and then disappear. I have noticed that some text also disappears from Mozilla help page when it is loading. Is there a privacy setting which is making this happen or something else?

This happened

A few times a week

== unsure

When loading most web sites, phone numbers appear for less than a second and then disappear. I have noticed that some text also disappears from Mozilla help page when it is loading. Is there a privacy setting which is making this happen or something else? == This happened == A few times a week == unsure

All Replies (4)

more options

Hi Nigel,

I don't know about other disappearing text, but disappearing phone numbers can be caused by the Skype extension.

Try updating Skype or disabling / uninstalling the Skype Toolbar extensions. See Disable or remove Add-ons.

You can try Firefox Diagnose Firefox issues using Troubleshoot Mode to identify and then remove other add-ons that are causing problems.

more options

Hi the problem with telephone numbers disappering went when I updated Skype. If I am Mozilla home page then go to "help", part way down and click on "pop up blocker", when that page comes up, the word "preferences" appears for two seconds opposite the third selectiuon down and then disappears too. So nealrly but not quite fixed.

more options

Skype add-in is definitely making phone numbers disappear, not occasionally, but all the time, disabling it makes it stop. I'm on windows 7 and firefox 3.6.3

more options

how webmaster can remove this bug on custumers' site?