Facebook won't let me change password because it doesn't recognize my device (Firefox).
Facebook doesn't recognize me from visit to visit so I can't update my password, which possibly was included in a data breach. I've tried allowing cookies from Facebook. Didn't work. Thoughts?
All Replies (3)
Hi doug,
You may want to try loggin in from Private Browsing mode and see if it helps. If the problem is related to data breach, though, I'm afriad that would be outside of our control and we can't help with that.
Thanks. The problem is not related to the data breach. Facebook just never recognizes me from login to login. Maybe to much privacy with Firefox? My current approach is to use Safari without any privacy options and to use Safari only on Facebook. I'll try that for awhile and if doesn't work try private browsing mode.
Is it possible that you set your Firefox to never remember history when you close the browser?
Can you check about:preferences -> Privacy & security -> History and check what you have there?
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