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Sending of message failed - connection timed out.

nigel51 replied
nigel51

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thunderbird emails (current/up-to-date version) were taking several minutes to finish sending. After sending 3 successfully, but slowly, all further emails failed, as per image attached. My wife's computer, using the same email provider, etc, was working okay. I checked and compared the account setting, and they were slightly different (no idea why) so I altered mine to match the other PC. That didn't make any difference anyway. Then (a few hours later) my wife's PC started having the same problems as mine, as if it's a spreading disease. Could it be a virus? Thanks.

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thunderbird emails (current/up-to-date version) were taking several minutes to finish sending. After sending 3 successfully, but slowly, all further emails failed, as per image attached. My wife's computer, using the same email provider, etc, was working okay. I checked and compared the account setting, and they were slightly different (no idea why) so I altered mine to match the other PC. That didn't make any difference anyway. Then (a few hours later) my wife's PC started having the same problems as mine, as if it's a spreading disease. Could it be a virus? Thanks.
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All Replies (2)

What is your anti-virus software?

I'm using Windows security, and malwarebytes. All recommended protections on, and a scan shows no virus, or anything else. I have been checking the email outgoing and incoming parameters, and altering some things. I now get a different message - basically the connection is refused with ionos.co.uk. That was one of those things I'd changed, from 1and1.co.uk. I managed to send one message, then it didn't work again. i wonder if the trouble lies with ionos?

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