Thunderbird Community Forum

I can only open my emails by right clicking it and opening in new window. Also keeps asking for password every time I go on Thunderbird. Have tried solutions on the help pages and online for both problems but not much use. Some things on account settings and security are not there to select. Is it correct that if I uninstall Thunderbird and then reinstall it the same problems will be present?

A week or two ago I started having two problems with Thunderbird, but only with some emails related to my clients. Here is a description of each problem (in case the problems are related):

Doubled incoming emails

Emails received at my address david@nsrusa.org are being received and displayed twice. I have set both my email domain servers to delete messages from the server, which is the top advice always given for this problem. The advice doesn't work for me.

Outgoing message failure

Some messages I send using Reply (perhaps the doubled messages) are getting "stuck" in my email server, which keeps sending me updates on this failure. Here is the start of a typical failure message:

This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 48 hours on the queue on server.springtimesoftware.com.

The message identifier is: 1uQFjK-00GA1j-05 The date of the message is: Fri, 13 Jun 2025 21:30:45 -0400 The subject of the message is: Re: Your recent postings

The addresses to which the message has not yet been delivered are:

 ***@bol.com.br
   host mx3.bol.com.br [200.147.41.201]
   Delay reason: SMTP error from remote mail server after RCPT TO:<***@bol.com.br>:
   450 4.7.25 Client host rejected: cannot find your hostname, [69.48.183.241]
 ***@gereconsult.com
   Delay reason: H=mx-vip-01.kinghost.net [191.6.216.38]:
   SMTP error from remote mail server after RCPT TO:<silviomartins@gereconsult.com>:
   450 4.7.25 Client host reje

My environment: Mailservers are mail.nsrusa.org and mail.springtimesoftware.com, both at IP address 69.48.183.241, Windows 11 Home 64, Thunderbird 128.8.1esr 32 (I have just updated to 128.11.1esr), hp laptop.

I have a rule that moves email messages from backups to a 'Backup' folder. I also have another rule that moves emails address to myself to 'My Mail'.

When I start TB 128.11.1esr in the morning my 'Backup' and 'My Mail' folders show new email counts. When I click on 'My Mail' the number on it decreases and 'Backup' increases. This happens with other rules on other folders.

So, my question is this behavior caused my 'Message Filters' being triggered when I click a folder or potentially a latent refresh of the folders new email counts.

Thanks

I have been using Thunderbird to access my email at optusnet.com.au mail server. Thunderbird is no longer working with this account - webmail is functioning.

Optus support say they cannot tell me how to configure Thunderbird to access optusnet.com.au email accounts after some changes. They told me to contact Thunderbird support to get correct server configuration settings.

Can you assist with this please. Regards Murray

Hello Team, I installed thunderbird yesterday and so far its looking promising and actually I started to like it. But when on my first email draft I tried to use search and replace (Ctrl + h), I was not getting any highlighted letter on pressing 'Find Next'. When I press on 'Replace' still 'Find Next' button is highlighted and also nothing seems to be replaced. It is only when I close the Find and Replace window I see my changes. I am attaching picture for your reference. If this is not standard feature then please provide support to fix this issue.

I'm trying to create a simple to do list. From the description, it seems that a "task" should work this way. However, when I try to create a task, I get the same options as for an event. And if I continue to fill that in, it shows up in the calendar as an event. What am I missing?

Will Thunderbird Release make it any easier to migrate Thunderbird from Win10 to Linux (Ubuntu or Mint)... With 200 million PCs becoming obsolete in a few months, I would think Mozilla would have noted that many of us are going to migrate to Linux but moving Thunderbird has been a nightmare (still unsuccessful nightmare). I've followed all the directives and none seem to work... I've been using TBird since it started and have a LOT of emails I'd prefer not to lose so if I could just get my Windows profile to work on Linux it would be great... I know you're busy, but we are facing an Armageddon of sorts out here... Help! Thanks a million cheers pj

Search stopped working on my Windows 11 and Android platforms. I deleted the global database and restarted Thunderbird on Windows 11. Problem solved. Unfortunately, on Android, no joy.

My password is not being accepted, so I'm not getting my mail. For quite awhile my password would sometimes not be accepted for sending email, but now it's for everything. How can I fix this?

Just installed the latest 139 version on two computers, the system tray icon for unread messages appears in Windows 10, but not in Windows 11, and it isn't just 'hidden' as I have many icons hidden and just a few visible and have already checked that. Is the icon no longer part of the program?

15.18.0 how to export to mobile from settings in the desktop thunderbird so i can use my android phone--if it will help, on my desktop there is no Export to mobile in settings!!!!!!!

how can I copy my encrypted gmail passwords so that I can use it to sign into my Thunderbird gmail accounts to send and receive email using the Thunderbird app? Thunderbird has now decided that the passwords I have used for years to sign into my two gmail accounts are not valid. Think Tbird wants the encrypted version of each password, but don't know how to figure out what that is. Not listed in the encrypted version in my Tbird saved passwords.My other accounts continue to work well with Thunderbird. I havve many folders that I do NOT want to lose i I have to delete and then reestablish those two accounts, but the copy/move to another folder on my laptop will not work. Nothing happens when I try to follow the instructions. Please help!!

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.

I use Thunderbird on my desktop and laptop, both Windows 7, with 3 Gmail accounts. Recently I started having problems with one account on the laptop but not on the desktop. Settings for all 3 accounts are/were identical. I deleted the one account and tried to add it again: with following error message:

     "Unable to log in at server. Probably wrong configuration, usrname or password.

I then added account manually without a password. I cannot access the email account and dont get an option to enter password and error is:

    "Sending of the message failed.
     The message could not be sent because connecting to Outgoing server (SMTP) .gmail.com failed. The 
      server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server 
      (SMTP) settings are correct and try again."

Yes SMTP setting is correct

This message also pops up:

    "Authentication failure while connecting to server imap.gmail.com"

I have no problem accessing all 3 email accounts on my desktop or phone either Please assist

Re: 128.11.1 esr (32-bit) Curiously, without settings having been changed and only since last 2-3 updates, my unified inbox listing comcast.net and netscape.net mail will not show the netscape.net incoming unless it is actually READ in its separate inbox. Periodically, duplicate messages do now appear, but without the new, un-opened netscape mail. This duplication is corrected by exiting the app then re-starting it, but the new mails still are not listed in the combined unified format, nor are they, for that matter, in the ALL format. Wassup wit dat?

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server.

Issue (1) When I send an email with my Outlook email address (from the Android app or from outlook.live.com, but not Thunderbird), my email address shows up as a jumbled mess in the sent folder on Thunderbird.

It appears to the effect of

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+XXXXXXXXXXXXXXXXX+29_CN=RECIPIENTS_CN=XXXXXXXXXXXXXXXX@sct-XX-XX-XXXX-X-msonline-outlook-6f06c.templateTenant

(I have masked some potentially sensitive information).

In the sent folder on my Outlook Android app, my email address looks normal. It also looks fine on a browser in outlook.live.com. However, it's in the sent folder on Thunderbird that my email address is a mess.

Issue (2) When my Outlook email address is involved, the sending and receiving email addresses in the "correspondent" field are swapped in Thunderbird.

There are a couple situations where this swap happens:

1. Sending an email with my Outlook email account (either through the Android app or outlook.live.com, but not Thunderbird). In my Outlook sent folder on Thunderbird, the "correspondent" field shows my jumbled email address and not the receiving address, such as bob@gmail.com. Likewise, In the inbox of the receiving email account (such as bob@gmail.com) on Thunderbird, the "correspondent" field shows bob@gmail.com and not my Outlook email address.
2. Sending an email with any other account in Thunderbird to my Outlook email address. In my Outlook inbox on Thunderbird, the "correspondent" field shows my Outlook email address (this time unjumbled) and not the sending email address. However, in the sent folder of the sending email account in Thunderbird, the "correspondent" field shows up correctly (i.e., my Outlook email address).

These two issues are perplexing and probably related. Thank you for any help!