Thunderbird Community Forum

I have a similar problem to others reporting a connection time-out. But the circumstances now seem different. It is getting worse. First thing today, I noticed that Thunderbird emails (current/up-to-date version) were taking several minutes to finish sending. After sending 3 successfully, but slowly, all further emails failed, as per image attached. My wife's computer, using the same email provider, etc, was working okay. I checked and compared the account setting, and they were slightly different (no idea why) so I altered mine to match the other PC. That didn't make any difference anyway. Then (a few hours later) my wife's PC started having the same problems as mine, as if it's a spreading disease. Could it be a virus? Thanks.

You sent me a message: Did you sign in to Mozilla? Help us keep your account safe by approving your sign-in on: plus an "authorisation code", but I do not know how to use this.

Добрый день. пришло вот такое письмо от Яндекса.

что можно сделать чтобы продолжить работать в программе Thunderbird ?*?? помогите пожалуйста

Для организаций работа с Яндекс Почтой по протоколам IMAP, SMTP и POP3 будет доступна только с тарифом Яндекс 360 с 13 июля У вашей организации нет подключённого тарифа. Поэтому с почтой не получится работать в Microsoft Outlook, Mozilla Thunderbird и других программах. Вы по‑прежнему сможете использовать веб-версию и приложение. Личная почта продолжит работать без изменений. Новые условия будут действовать только для аккаунтов в организациях. Обратитесь к администратору, чтобы подключить тариф Яндекс 360 и сохранить доступ к почте по протоколам. Чтобы продолжить обеспечивать стабильную и качественную работу сервиса, поддержка сторонних почтовых клиентов теперь входит в тарифы Яндекс 360. Подробнее в Справке. Условия использования Сервисы Яндекс 360

Each time I attempt to login w/ T-Bird, google mail gives me this message:

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I'm getting off a Verizon phone account and want to export my contacts before I do. I use an (old!) iPhone 8 so I can't export using their Verizon Cloud app because my operating system is too old. Is there a way to import into Thunderbird using a USB cord? Or is there a recommended non-evil app that could allow me to do the same with my phone contacts?

Hi David This is the last attempt I did but it failed. Enclosed is the screen shot you have asked for. Keep in mind my WIN 10 has 64 Bit but the last update from Thunderbird was 32 Bit

Heinz

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For more info, go to https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. ffacd0b85a97d-47aa0f2186bsm33992962f8f.36 -gsmtp. Please verify that your email address is correct in your account settings and try again.

Note: I could not find the suggested specifications as indicated in the error message!

I did not change anything, the sending error occurred suddenly , all my settings IMAP Mail Server Port 993 SSL/TLS OAuth2 and SMTP Port 465 are still set to default. I changed also the SMTP to an new shown default 587 but non of this settings resolved the problem

Hello community,

at my place of work no one can send or receive mail anmore using Thunderbird. The problem suddenly appeared last monday. No changes regarding the network or settings in Thunderbird happened prior to this.

Here's what I tried so far and things I can rule out:

• same problem appears on all devices (desktop and laptop PCs) in our office
• our work mail server is online and working, I can access everything using the webmail-interface in the office network
• new installation of Thunderbird without any profiles and fresh account confguration doesn't solve the problem
• I can connect to our mail provider and send and receive mail when using my home network or my personal phone hotspot
• I can connect to my private mail provider using Thunderbird while in the office network
• troubleshooting mode doesn't solve the issue
• renewing the internet connection on our router temporarily/once allowed some devices to receive mail
• pinging the mail server (mailserver.[workdomain].de, no specific port) via command line was successful while Thunderbird was unable to connect to the mail accounts

IMAP-Log returns the following error codes:

• D/IMAP URL failed with code 0x804b000e
• D/IMAP URL failed with code 0x804b001e

I would be glad if somebody could help me out. If you need any more details I'll provide them. Thanks in advance!

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air. It refuses to accept my many valid attempts over the months to update the email password. To overcome this difficulty, I have updated all 140.12.1esr (aarch64) involved software, still to no benefit. My wife on her MacBook Air has been routinely checking my Earthlink email as she and I (on my MacBook) have been able to do with Thunderbird for over 20 years. I find this very frustrating and tiring.

  I hope some of you out there have a working solution for me.  It will really uplift my life !

- Alan Olson in Lebanon PA

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two places . At the moment after reading the email and saving it to a folder I have to log into my internet provider and delete the email.

Thunderbird functions normally (sends/receives), except after Windows 11 goes to sleep, I log back in without difficulty., but attempting to use Thunderbird to send email fails with the message

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.mail.me.com failed. The server may be unavailable or is refusing SMTP connections. "

There's no prompt to re-enter the primary password, and the only way to restore normal Thunderbird operation is by rebooting WIN 11. Is this a known bug with a workaround? The failure occurs whether the outgoing server is smtp.mail.me.com (Apple), smtp.comcast.net, or smtp.gmail.com

In my Thunderbird I have some folders with names printed italic starting with "INBOX". The folders are empty, so it's easy to delete them. After deleting I don't see the folders anymore. But after shutting down Thunderbird and starting Thunderbird again, the folders are back... How do I delete the folders to not see them anymore?? (see also attached screen print)

Best regards, Marianne

Hello All, The opening email changed to a reader that works, but I'd prefer to use the "Classic Reader" by default. Searching the settings hasn't turned up anything that sounds right. Is there a behind-the-scenes file that I need to edit to resolve this issue?

I have some emails from BT (e.g. no-reply@inform.bt.com, BT@updates.bt.com, hello@message.bt.com)

When I search (using the bar at the top) for:

- "bt", it returns no results ("No messages match your search) - "message.bt.com", it returns the relevant results - "bt.com", it seems to return anything with ".com" in it (which is lots of things, my computer doesn't like this situation)

Is this a bug (or multiple bugs)?

Until recently I could click and hold and drag a message from my inbox to any other folder that I had on the left of the screen. It just recently stopped doing this. Any help would be greatly appreciated. I am running Thunderbird 140.12.1esr (64-bit) on a windows 11 pc.

I've been using Thunderbird for years with little problems. Until now. It won't let me compress as its saying I don't have any space left. Is there any way email files can be deleted to free up the space? I've deleted virtually every application from my drive and it still won't work. Many thanks Paul