I am crashing regularly. Have been for a couple months. Multiple computers as well. I have re-installed several times, and I'm still crashing. Firefox is my preferred browser, but I'm ready to drop it. Any suggestions on how to stop if from crashing?

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-0a9ec4d7-e0d9-4262-9aac-c69120260708 7/8/2026, 5:37 PM

bp-019d73d0-24a7-4004-9bac-a5be70260708 7/8/2026, 5:37 PM

bp-2083456f-a835-42c7-a124-aecdf0260708 7/8/2026, 5:37 PM

these are the only 3 listed, and they aren't even recent. But I crashed today, which isn't shown here. It could be the continuation of a problem listed here.

Hi

Thank you so much for those crash reports.

As a first step, I would recommend making sure you have run all Windows updates.

Further to that, it looks like you may be using an older version of Firefox. I suggest checking to make sure that you are on the latest version and again running any updates as needed.

According to the "about Mozilla Firefox" tab, I am running version 152.0.5, and is up to date.

My windows program is set to update automatically.

And I have done a new install at least twice in the last maybe 3 months.

The crash reports submitted are however from last year (=from an old version, for issues long resolved). There's nothing reported from your current release version. If you face the same issue again, please follow the above steps again and share the most recent crash IDs here as well, this time they might be more relevant. Thanks!

That's what came up when I did the about:crashes report. But I'm crashing almost daily, and on 2 different computers. Both computers are Windows 11, and less than a year old. Don't know why more crash data isn't coming up, since it's happening so often.

But I'm using Chrome more than ever before, which I hate, but at least I'm not having to shut down and then re-login to everything.