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Crash on exit

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates c… (daɗa karatu)

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates crashreporter which files the report. Any clues? Nothing changed on the system except for Firefox.

Open 2

Persistent tab crashes

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just cras… (daɗa karatu)

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.

Open 11 37

With only one tab open Firefox memory is peaking at 86GB and crashing my Mac

I cannot use Firefox without it blowing up my memory to 86GB used in Activity Monitor. I've cleared my cache, closed all my tabs and bookmarked them. I have a Macbook Air… (daɗa karatu)

I cannot use Firefox without it blowing up my memory to 86GB used in Activity Monitor. I've cleared my cache, closed all my tabs and bookmarked them. I have a Macbook Air M1 2020. I've tried restarting and am definitely using the current version of Firefox. I also updated to the latest OS Tahoe 26.5 to see if that helped. What should I do next please?!

Open 7 18

Firefox crashing every launch. MacOS Tahoe, Firefox 152..

Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked … (daɗa karatu)

Every time I run Firefox 152.0b10 on Macos Tahoe 26.5.1 Mini it flickers and crashes. Its reporting a webrender compositor error. I made a new installation and it worked but I will have lost all my extensive userChrome/Content customization, as well as hours of time today and more hours to come transferring across and doing things like typing this out and checking versions.

And it flickers awfully on the new installation so is unusable. What should I do? I'm typing this on my Macbook Pro with M3 Pro & Macos Sequoia 15.2, which is not running Tahoe as it bricks all the Adobe software on the laptop. I refuse to rent Photoshop and Premiere for the exhorbitant price Adobe charge, and am transitioning to DaVinci products but not yet done learning.

I have cleared all caches, reset all the hardware acceleration stuff to off or force-disabled, and done everything else suggested by any and every AI agent, like switch off Widevine for a bit then on, or stop UBlock0 running in any way, shape or form. Things change when such things are done but don't work.

Open 1

Firefox generates a crash report when I close it

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which … (daɗa karatu)

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.

I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.

here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

   Search Mozilla Support for this signature How to read this crash report 

You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

Open 1 18

Lack of help or real support

As I write I am seriously considering walking away from using Firefox and advising all my friends to not use it. Every time a programme does a update on my desktop, whic… (daɗa karatu)

As I write I am seriously considering walking away from using Firefox and advising all my friends to not use it.

Every time a programme does a update on my desktop, which is several times a week, it crashes Firefox and I get endless messages all day to keep rebooting Firefox.

It is getting extremely aggravating, frustrating and making me very annoyed.

This is supposed to be a modern browser with no big issues, supposedly easier to use than others? not on my desktop it is not and has not been for several months.

Open 2 9

Seemingly random, select website tabs now crash on load

Yesterday Firefox started crashing tabs on load of a handful of websites that are seemingly random, like Twitter and a few shopping site tabs I had open. It wasn't after … (daɗa karatu)

Yesterday Firefox started crashing tabs on load of a handful of websites that are seemingly random, like Twitter and a few shopping site tabs I had open. It wasn't after a system update or anything, it just started happening while Firefox was already open and those tabs had already been open and loaded. I've tried clearing my cache, site data, reinstalling Firefox, and it still does it. Upon further investigation, it seems to be something regarding libfontconfig, and mostly specific to users of openSUSE Tumbleweed.

https://crash-stats.mozilla.org/signature/?product=Firefox&signature=libfontconfig.so.1

An warware 2 1

Why does my Firefox freeze then crash?

So for three days now, my firefox constantly crashes. I would be reading a story online or watching a video on Youtube and then it will suddenly freeze. In videos, it'll … (daɗa karatu)

So for three days now, my firefox constantly crashes. I would be reading a story online or watching a video on Youtube and then it will suddenly freeze. In videos, it'll still play the sound but the screen will freeze. I can't pause or stop it. Then either Firefox crashes and closes or I have to close it for it to stop. Sometimes, when I try opening it again, it still won't open. I used to have 50 tabs open and never ad this issue. After this, I closed all the open tabs, even deactivated a bunch of extensions, run malware detection, and still the issue continues. I don't know what the problem is. I even followed instructions and deactivated hardware acceleration options in Performance. And I have all AI options turned off too. The app also recently was updated.

crash report bp-e455fd8b-e30b-4cdc-811a-346ac0260607

An warware 6 36

Browser keeps crashing on desktop

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it… (daɗa karatu)

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it just updated the browser a few days ago and again I'm having a problem where the browser will just close in the middle of me entering information. It does not have to do with which program I am in as it just seems to happen randomly. It does not save any information I've typed in.

Open 2 36

constant, reoccurring tab crashes

All the tabs, in both my profiles are constantly crashing. I cannot keep at a task for more than a few minutes without needing to restart the tab. Is this a setting pro… (daɗa karatu)

All the tabs, in both my profiles are constantly crashing. I cannot keep at a task for more than a few minutes without needing to restart the tab. Is this a setting problem? I've cleared the cache, and reset Firefox, to no avail. Thank you for any relevant advice and/or assistance.

Open 8 1 36

Why is the latest update repeatedly crashing my computer?

Since the latest Firefox update, it has frozen the app & crashed my computer multiple times within a few days; it has also caused problems logging into my primary ban… (daɗa karatu)

Since the latest Firefox update, it has frozen the app & crashed my computer multiple times within a few days; it has also caused problems logging into my primary bank account ("access denied") but has nothing to do with the bank (I called the bank; no problems there, but they suggest using Chrome browser. NO WAY!) Every time Firefox has updated the past few months, it has interfered with my password vault’s proper functioning {Last Pass}. I am using a late 2012 Mac mini, running OS 10.15.1 (the newest acceptable OS for my computer). I attribute some of the problem to their adding a number of new features without making certain the basic app is stable.


Responses should be addressed to [edited email from community support forum]

Open 1 27

In past 2 days Firefox will occasionally close all open windows then return them after a brief delay.

In past 2 days I've experienced Firefox randomly closing all open firefox windows and then bringing them back after a brief delay. There is no mention of an update or oth… (daɗa karatu)

In past 2 days I've experienced Firefox randomly closing all open firefox windows and then bringing them back after a brief delay. There is no mention of an update or other reason while this would occur.

Open 9

I can't upload files

Whenever I try to click the upload button it freezes, it doesn’t even open Finder it just gives me the spinning wheel and then I have to force quit. But strangely if it g… (daɗa karatu)

Whenever I try to click the upload button it freezes, it doesn’t even open Finder it just gives me the spinning wheel and then I have to force quit. But strangely if it gives me the option to drag the file it works fine.

I'm on Big Sur 11.7.11 if that helps. I saw a very similar post but it was posted in 2018 by pinwhale.

Open 36