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Unable to receive and send emails.

Thunderbird Encryption
Ed replied
k8volk8voj
k8volk8voj

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Peer's Certificate issuer is not recognized. The configuration related to mobile.charter.net must be corrected. Then it wants me to Add Security, Get Certificate.

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Peer's Certificate issuer is not recognized. The configuration related to mobile.charter.net must be corrected. Then it wants me to Add Security, Get Certificate.

All Replies (3)

Ed
Ed
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What version of TB and OS?

k8volk8voj
k8volk8voj Mai mallakar tambaya

Ed, I am using Thunderbird version 151.0.1 and Windows 11 Version 25H2. Sandy

Ed
Ed
  • Top 25 Contributor
  • Moderator

Please try disabling email scanning in your AV software.

Yi tambaya

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