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Thunderbird is showing Certificate for mobile.charter.net:993 does not come from a trusted source.

Thunderbird Encryption
jepeebles replied
jepeebles
jepeebles

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive email on my desktop. This started this morning. I have not made any changes to my computer, but did do an Edge update. I can check my email on my cellphone if there is a fix.

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive email on my desktop. This started this morning. I have not made any changes to my computer, but did do an Edge update. I can check my email on my cellphone if there is a fix.

All Replies (4)

Ed
Ed
  • Top 25 Contributor
  • Moderator

What version of TB and OS?

jepeebles
jepeebles Question owner

TB Version 151.0.1 which is up to date.

Ed
Ed
  • Top 25 Contributor
  • Moderator

Please try disabling email scanning in your AV software.

jepeebles
jepeebles Question owner

Thank you for your help. I was able to get a Certificate of Exception in settings, and this cleared my issue.

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