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Problem with copying PNG images

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Jovan
Jovan

I'm experiencing an issue when copying PNG images only in the Firefox browser. Here's the problem: When I copy a PNG image and paste it into Photoshop or any other program, I get an image with a black background.

This didn’t happen before, but it started occurring after a few recent updates.

In other browsers, I get a “normal” PNG image with a transparent background.

I'm experiencing an issue when copying PNG images only in the Firefox browser. Here's the problem: When I copy a PNG image and paste it into Photoshop or any other program, I get an image with a black background. This didn’t happen before, but it started occurring after a few recent updates. In other browsers, I get a “normal” PNG image with a transparent background.

All Replies (1)

SuMo Bot
SuMo Bot

How about showing the issue, post a screenshot, and provide links so that we may try to replicate the issue.

If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Are you running any security software besides MS Defender?

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf