Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

URGENT HELP LOCKED OUT OF ACCOUNT HELP ME

  • 1 amsa
  • 0 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Terry

more options

I have literally been crying for what seems like the past hour because I have been locked out of my actual firefox account. I didn't know how to make a "recovery key" before, and I never realized that forgetting this password would literally lock me out of all of my log-ins. Is there any phone number I can call? I need urgent help. I've been trying to guess my password by using stupid passwords I always tend to use, and that isn't working as I keep getting locked out. Can I get in touch with a developer or staff member who can please help me? Help me please this is the only thing I have been able to find I am so confused and scared help me please I am locked out of my account.

I have literally been crying for what seems like the past hour because I have been locked out of my actual firefox account. I didn't know how to make a "recovery key" before, and I never realized that forgetting this password would literally lock me out of all of my log-ins. Is there any phone number I can call? I need urgent help. I've been trying to guess my password by using stupid passwords I always tend to use, and that isn't working as I keep getting locked out. Can I get in touch with a developer or staff member who can please help me? Help me please this is the only thing I have been able to find I am so confused and scared help me please I am locked out of my account.

All Replies (1)

more options