Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

trying to add a secondary email address to my Firefox Account

  • 1 amsa
  • 1 yana da wannan matsala
  • 55 views
  • Amsa ta ƙarshe daga cor-el

more options

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid.

    I did this twice.  I checked that I entered the info correctly.  I entered the code within the 5-minute timeframe.  Both times I got the same message - the code is invalid.  It will not verify my secondary email address.  
   Very frustrating.
I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid. I did this twice. I checked that I entered the info correctly. I entered the code within the 5-minute timeframe. Both times I got the same message - the code is invalid. It will not verify my secondary email address. Very frustrating.

Mafitar da aka zaɓa

Note that the actual time frame is a lot longer and is about 20 minutes.

Try to use a fresh login to the Firefox Account website.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

more options

Zaɓi Mafita

Note that the actual time frame is a lot longer and is about 20 minutes.

Try to use a fresh login to the Firefox Account website.