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I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 3
Firefox Undefined
JC-Support replied 1 hour ago

Mozilla VPN stopped working on iphone.

VPN app was hanging up another app so I turned off VPN to complete my transaction. Now, when I turn it back on, it asks me to sign up or log in. Either option takes me … (read more)

VPN app was hanging up another app so I turned off VPN to complete my transaction. Now, when I turn it back on, it asks me to sign up or log in. Either option takes me to a screen I’ve never seen before. Attaching screenshot.

Yes I tried deleting/reinstalling the app.

About ready to switch to proton

Open 1
Firefox Undefined
Denys replied 7 hours ago

Bugzilla status

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? … (read more)

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? Should I be doing something else to report the bug?

Open 10 1
Firefox Undefined
TyDraniu replied 1 day ago

“YouTube videos are always choppy” is much more helpful than “something is broken”.

Mozilla does not provide telephone support, does not charge for downloads, upgrades or technical support and does not endorse any company that does. Companies that ask fo… (read more)

Mozilla does not provide telephone support, does not charge for downloads, upgrades or technical support and does not endorse any company that does. Companies that ask for payment or personal information for installing, updating or providing support for Firefox or Thunderbird are not affiliated with Mozilla and should be avoided.

Table of Contents Common technical support scams Protect yourself from scams Report trademark violations

Open 1
Firefox Undefined
amoun replied 4 days ago