Firefox Community Forum

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.

I gave permission to access/show my location. I live in Western New York. When I do any searches instead of showing results in the Buffalo-Niagara Falls area of New York, I get search results from Canada. How do I turn off or correct my location?

I wanted to refresh Firefox. When I downloaded the installer from the Mozilla website, I got this message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I finally downlaoded it from the App store and now I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I can't recollect doing anything lately that would have caused such a problem. I don't mess with the registry, and I don't use rogue programs. I do have a Surfshark VPN, which I disabled to download the latest version of Firefox.

I am running Windows 11 on a Dell PC, which is about 6 months old.

I didn't have any problems until reciently.

How can I fix this?

After upgrading to 149.0.2 (64-bit), when starting FF or opening an new tab, the preferred URL is not loaded. It is configured in Settings/Home/New Windows and Tabs All previuos FF versions were OK with the same URl (https://search.yahoo.com/web/advanced)

Been having tab crashes every couple of minutes - doesn't matter what the site is, the tab will crash out and I'll have to refresh. I have a laptop that is synced that I also use that doesn't have this issues - it's isolated to the PC.

Tried sfc, DISM, hardware and memory checks - all come back good. I'm inclined to believe it could be something on the operating system and not hardware, but I also recently reinstalled Windows. I had another thought that it could be something with JavaScript (seemed like a common theme in the error reports, but I'm not 100% what I'm looking at or for).

ein nettes Hallo,

seit einiger Zeit habe ich Probleme das Firefox die Verbindung zum Internet verliert. Andere Browser wie zum Beispiel Google haben diese Probleme nicht. Ich habe Firefox neu installiert, den Cash geleert und auch schon mit dem Fehlerprogramm von euch laufen lassen, es wird nicht besser, vielleicht kennt ihr noch eine Lösung die mir helfen kann...

Beste Grüße,

Axel Lulies

Last week I downloaded the latest update for Firefox. After that I could not open websites I often use, such as etsy.com and ebay.com where I sell items. Also could not connect to Firefox Support. Yesterday, 4/19/2026 I uninstalled and reinstalled Firefox. I have box selected to open new tabs instead of new window, however, when I click on a line from my email it opens new window which causes me to have to sign-in to my accounts again, multiple times today. Also, after the latest update I cannot use my main modem network, have to use another wifi network. Also a couple of times today when I open a tab it is trying to use the primary network and pages will not load. I need help in resolving issues caused from last weeks update. I know this is very long but felt I need to tell you what is happening so you'd better understand steps to take to resolve issues. Thanks for your help.

I have set my firefox, that it deletes all cookies after a session. additionally i have stored some exeptions of this routine. But now also the cookies of the exeptione are delete every week, mostla on sundays! what is the reason of this behavior???

I am unable to view my extensive bookmark list, which I have always accessed by clicking on the star button in the left margin of my screen. They suddenly disappeared yesterday.

As of recently, I have problems with Firefox that do not happen in other browsers. But Firefox is my favorite, and I'd like to have this solved so I can keep using it.

In Zendesk, there is an option "Print ticket" which should open Print dialog and we then can print whole email to PDF. This worked for years, but as of recently that dialog simply does not show. I tried change Firefox settings for printing, but problem remains. Attached is a screenshot how it looks in chrome, and how it used to work in firefox.

As from yesterday, April 17, Firefox will not load correctly https://m365.cloud.microsoft page. It loads, but no element reacts when clicked. I cleared cache, cookies, removed extensions, refreshed firefox, but to no avail.

Thanks for the help!

I'm able to use my Passkey/keychain when using Safari to login in to other accounts on my Mac but, when I try through Firefox, I'm told I need to update my browser version. My version (149.0.2 (64-bit)) is showing as up to date. Do I need an Apple add-in and, if so, how do I get and install it?

Thanks

Hello I am using the settings "Check for updates, but let me choose whether to install them" which has worked for me over many years. The last moths or so I've noticed that the Firefox desktop installation is very nagging about the pending updates that are available. Nagging starts emedietly when browser is opened, and although I klick it away, it keeps reappearing a lot during use. This is VERY annoying, and I would very much like for this behaviour to stop. It is more than enough info to get the "reminder" once per session.

Thank you very much! Sincerely PL