Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmark pop up window incomplete-missing right side buttons

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by bigbigbird

more options

When I use the Bookmark Button and select "Bookmark This Page" the pop up window to place the bookmark is incomplete. The right side is cut off and the buttons to select or add folders is not shown.

When I use the Bookmark Button and select "Bookmark This Page" the pop up window to place the bookmark is incomplete. The right side is cut off and the buttons to select or add folders is not shown.

Chosen solution

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Thanks much for your help. Three add-ons were causing the problem.