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I cannot open clickbank.com in my browser

  • 6 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

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I have been having this issue for some time now and just don't know what to do. I cannot get clickbank.com to open. It is the ONLY website this ever occurs with.

I try to open the page, the screen is white, nothing! That's all it ever does. I have even deleted all my cookies, history, even completely uninstalled FF, rebooted my computer and made a completely fresh install, but no success. I simply don't understand this. Is this happening to anyone else?

I have been having this issue for some time now and just don't know what to do. I cannot get clickbank.com to open. It is the ONLY website this ever occurs with. I try to open the page, the screen is white, nothing! That's all it ever does. I have even deleted all my cookies, history, even completely uninstalled FF, rebooted my computer and made a completely fresh install, but no success. I simply don't understand this. Is this happening to anyone else?

All Replies (6)

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Disable your Firefox Ad-dons like Ads block and check it out...

if not, try to run it in safe mode..


Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

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I am not running any extensions, just the browser's fresh install at this point, as I stated in my original post...

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Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!

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Are there any files loaded if you open the Web Console (Web Developer > Web Console;Ctrl+Shift+K) and do a hard refresh via Ctrl+F5?

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

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Thanks to iamjayakumars & cor-el for your recommendations however, neither of these options corrected the issue...

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Do you see that any files are retrieved from the server when you do a hard refresh via Ctrl+F5 (i.e. have a HTTP/1.1 200 OK response)?

Did you try Safe mode?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

You can try to reset Firefox.

If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).

You can recover more data from the old profile (be cautious with doing that).