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Renewed Norton 360 today and my Norton toolbar is now not working, in Extensions in says it's incompatable but it worked yesterday

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by hoarsefly

hoarsefly
hoarsefly
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I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

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cor-el
cor-el
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Did you try to do an update check for a compatibility update?

hoarsefly
hoarsefly Question owner
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Hi cor-el, yes did that but it didn't work. I've just found the answer here though

http://example.com https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_EndUserProfile_en_us&product=home&pvid=f-home&version=1&lg=english&ct=us