Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Firefox button doesn't work, and right click does not work for the entire interface (UI and any webpages!)

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by be.epic

be.epic
be.epic
more options

1. The big orange firefox button on the top-left corner is not displaying the menu when i click it. (the button does show it's been clicked though)

2. right click doesn't work anywhere in the window, including the tabs bar, tool bars, and on webpages.

I don't even know how to begin to troubleshoot this and am wondering if anyone else is having this problem too! help?!

1. The big orange firefox button on the top-left corner is not displaying the menu when i click it. (the button does show it's been clicked though) 2. right click doesn't work anywhere in the window, including the tabs bar, tool bars, and on webpages. I don't even know how to begin to troubleshoot this and am wondering if anyone else is having this problem too! help?!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before installing a newly downloaded copy of the Firefox installer.

be.epic
be.epic Question owner
more options

Hi. It seems that nothing that could display menu is working. i.e. bookmarks drop-down, tabs menu, right click, even bookmark folders on the bookmarks toolbar isn't working. I also can't get the menu bar to display, so i dunno how to make a new profile in that case. I think i will try to do a clean install and see if that works.