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I have downloaded Firefox 4 and it started in safe mode and i don't know what to do

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I started my previous version of Firefox normally and clicked the download Firefox 4.01 box. It started to download immediately and when it completed Firefox 4.0 opened with the following message:

           OFFLINE MODE
  Firefox is currently in offline mode and can't browse the Web.  Iused the instructions for the Computer Run option and firefox started just as before
I started my previous version of Firefox normally and clicked the download Firefox 4.01 box. It started to download immediately and when it completed Firefox 4.0 opened with the following message: OFFLINE MODE Firefox is currently in offline mode and can't browse the Web. Iused the instructions for the Computer Run option and firefox started just as before

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You are not in the Safe Mode, you are in the Offline Mode. I don't know what OS are you on since it doesn't show in your system details:

If you see a Firefox icon, click on it and then go to:

File > UNCHECK the Offline Mode

If you have a Menu Bar instead, do the same.