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Firefox 3.6.13 installed ok, crashes when using HOTMAIL (loads okay, any attempt to enter INBOX crashes Firefox totally. Reinstalled 4x, no change

  • 2 replies
  • 36 have this problem
  • 7 views
  • Last reply by EcksTen

ericshul
ericshul
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Using modern HP desktop with Windows.... updated to Fiurefox 3.6.13 this AM. Now I can open HOTMAIL okay, but when I click on any of the goto buttons (eg INBOX) Firefox crashes, apologizes, and we go through it all again. I have uninstalled Firefox 4x, reinstalled 4x with fresh downloads. What's up?

Using modern HP desktop with Windows.... updated to Fiurefox 3.6.13 this AM. Now I can open HOTMAIL okay, but when I click on any of the goto buttons (eg INBOX) Firefox crashes, apologizes, and we go through it all again. I have uninstalled Firefox 4x, reinstalled 4x with fresh downloads. What's up?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See also:

EcksTen
EcksTen
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Seems to be a Firebug issue, I'm running FFv3.6.26 & Firebug v1.7.3

After disabling Firebug on Hotmail it 'appears' to be working normally again.

Let us know if this works for you.