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earthlink webmail printouts are mixed up letters

  • 2 replies
  • 3 have this problem
  • 18 views
  • Last reply by tony1940

tony1940
tony1940
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I use Earthlink for my email service. When I click on print the resulting printout is total gibberish. English letters but no words. Earthlink support had no remedy for this and suggested contacting Firefox.

I use Earthlink for my email service. When I click on print the resulting printout is total gibberish. English letters but no words. Earthlink support had no remedy for this and suggested contacting Firefox.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable the website fonts to see if that works.
It is possible that a font is specified that isn't working with that printer.

Tools > Options > Content : Fonts & Colors: Advanced > [ ] "Allow pages to choose their own fonts, instead of my selections above"

Don't forget to re-enable afterward.

See also http://kb.mozillazine.org/Problems_printing_web_pages

tony1940
tony1940 Question owner
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I'm sorry, I tried the suggested remedy but, it did not solve the problem. Anyone else have any ideas? Thank you