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Cannot access Staples.com

Firefox Web compatibility
malcolmparked replied 1 hour ago
Ed LeRoy
Ed LeRoy

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national company for office products. I've restarted Firefox in troubleshoot mode, but the result is the same. Chrome and Edge have no problem accessing the site, so it's a puzzle why Firefox cannot. If anyone has any ideas about how to proceed, I'll appreciate it.

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national company for office products. I've restarted Firefox in troubleshoot mode, but the result is the same. Chrome and Edge have no problem accessing the site, so it's a puzzle why Firefox cannot. If anyone has any ideas about how to proceed, I'll appreciate it.
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All Replies (1)

malcolmparked
malcolmparked
  • Top 25 Contributor

Since Staples works in Chrome and Edge and Troubleshoot Mode did not help, I’d try clearing the site data for staples.com specifically. Also check Settings → Privacy & Security → DNS over HTTPS and temporarily switch that setting to the default or off to see whether it makes a difference.

If it still will not load, try a new Firefox profile. That can tell you pretty quickly whether the problem is something specific to your current Firefox profile.

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