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Some of your emails are coming to my new address, but some are still coming to the old address,

Chuck Baldwin

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new address (hc3baldwin@gmail.com), some are still being sent to the old address (chuckbaldwin@juno.com), then Juno forwards them to the new Gmail address. The header info shows that they came via Juno. I don't understand why all references to the old Juno address haven't been deleted from my account.

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new address (hc3baldwin@gmail.com), some are still being sent to the old address (chuckbaldwin@juno.com), then Juno forwards them to the new Gmail address. The header info shows that they came via Juno. I don't understand why all references to the old Juno address haven't been deleted from my account.

All Replies (1)

Hi, I think the problem is that your email address is linked to several things—for example, newsletters or other Mozilla services—so when you receive an email, check which service it's from and try changing it, or go to your Mozilla account settings and see if your old address is still listed somewhere.

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