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I can't install Thunderbird on my new laptop

Thunderbird Install
Ed replied 1 week ago
Stan Jackson
Stan Jackson

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my account settings, but when I press CONTINUE it gives me the error message below. The Thunderbird version on my old laptop is 155.0. I imagine that the current version I'm trying to load is a later version.

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my account settings, but when I press CONTINUE it gives me the error message below. The Thunderbird version on my old laptop is 155.0. I imagine that the current version I'm trying to load is a later version.
Attached screenshots

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Please post a screenshot of the error.

Stan Jackson
Stan Jackson Question owner

Sorry, bloody stupid of me... Please find error message below Thanks. Your support is very much appreciated

Ed
Ed
  • Top 25 Contributor
  • Moderator

That's a known bug - https://bugzilla.mozilla.org/show_bug.cgi?id=2069949. There's no workaround for it.

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