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unable to sync mobile device

  • 2 replies
  • 1 has this problem
  • 138 views
  • Last reply by SuMo Bot
  • Archived

When attempting to sync my Android phone with my desktop, the option of "sync and save data" does not appear in the menu.

When attempting to sync my Android phone with my desktop, the option of "sync and save data" does not appear in the menu.
Attached screenshots

All Replies (2)

It's here on the phone. See screenshots

Menu on the phone or computer?