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Why is it impossible to research deleted emails now?

  • 1 reply
  • 0 have this problem
  • 95 views
  • Last reply by sfhowes

lock3
lock3

When I want to find a deleted email in my deletes, the search box has changed..it is at the top, with "Control K" in the box..I don';t find the emails, but a list of email addresses! How do I revert back to the old system, when you just place a email subject in the box, and it comes up with the deleted search subjects. This has only changed in the past month.

When I want to find a deleted email in my deletes, the search box has changed..it is at the top, with "Control K" in the box..I don';t find the emails, but a list of email addresses! How do I revert back to the old system, when you just place a email subject in the box, and it comes up with the deleted search subjects. This has only changed in the past month.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor

Global Search (Ctrl+K) doesn't index Trash or Junk by default, but you can enable it in the folder Properties (context menu). Or, use the Quick Filter (Ctrl+Shift+K) or Classic Search (Ctrl+Shift+F).