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firefox will no start due to error re personal profile missing but cannot get around this error via shift key or safe mode start therefore cannot get further

Firefox Troubleshooting
FredMcD replied 9 years ago
retiredlorne
retiredlorne

windows 8 computer. cannot start in safe mode to access profile manager to recreate a profile. the original appeared to be corrupted so it was sent to the trash thus must recreate a new one. Have uninstalled firefox and reinstalled to no avail. all avenues in forums go around in circles and do not get the profile manager up.

windows 8 computer. cannot start in safe mode to access profile manager to recreate a profile. the original appeared to be corrupted so it was sent to the trash thus must recreate a new one. Have uninstalled firefox and reinstalled to no avail. all avenues in forums go around in circles and do not get the profile manager up.

All Replies (1)

FredMcD
FredMcD

Chosen Solution

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible