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Firefox crashes

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

Bwixen
Bwixen
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My Adobe Flash often crashes when watching news videos on NBC, or CBS. It can be daily. I tried most of the fixes suggested and nothing seems to help.

My Adobe Flash often crashes when watching news videos on NBC, or CBS. It can be daily. I tried most of the fixes suggested and nothing seems to help.

All Replies (3)

FredMcD
FredMcD
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Your System Details shows;

Installed Plug-ins

Shockwave Flash 23.0 r0 Shockwave Flash 22.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0.162 Flash Player (Linux) Version 11.2.202.635

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.

Bwixen
Bwixen Question owner
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Unfortunately, despite doing all the fixes suggested, there may be some limited improvement, but I am sorry to say that the solution is switching browsers when I want to watch those videos.

FredMcD
FredMcD
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I've called for more help.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: