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Firefox won't open.

Firefox Other
Yzeo replied
C.McTyre
C.McTyre

When I try to open Firefox, I only get a blank window and the spinning beach ball . I have to Force Quit . This happened after I clicked on Sync in a popup message. I am using a MacBook Pro with OS 10.7.5 and accessing this site through Safari.

When I try to open Firefox, I only get a blank window and the spinning beach ball . I have to Force Quit . This happened after I clicked on Sync in a popup message. I am using a MacBook Pro with OS 10.7.5 and accessing this site through Safari.

All Replies (2)

Yzeo
Yzeo

Chosen Solution

Hello, try uninstalling and reinstalling Firefox. You can keep your personal settings during the uninstall. I hope my answer will be satisfied! Good luck!

Yzeo
Yzeo

Hello again! I have got maybe another solution. Can you connect to the site "about:support" in Firefox with the address bar? If you can, click on the button "Repair Firefox" in the page and follow the instructions. If you can't, do the first solution ! Good luck!

Modified by Yzeo