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14-day old messages appearing every day in my inbox, as NEW messages, along with truly new messages, which creates confusion

  • 1 reply
  • 2 have this problem
  • 35 views
  • Last reply by finitarry

Hello!

About a month or two months ago I started having this awkward thing going on: I have my Thunderbird always open on my PC and I get notifications that new mail has arrived from Hotmail (NOT from my other e-mail provider, which is Gmail). BUT; when I check the new messages, I see that they are 14 days old and that I have already gotten them, and read them.

I get my current mail without any problems.

What is the solution here? Is this a Thunderbird problem or a Hotmail problem?

Hello! About a month or two months ago I started having this awkward thing going on: I have my Thunderbird always open on my PC and I get notifications that new mail has arrived from Hotmail (NOT from my other e-mail provider, which is Gmail). BUT; when I check the new messages, I see that they are 14 days old and that I have already gotten them, and read them. I get my current mail without any problems. What is the solution here? Is this a Thunderbird problem or a Hotmail problem?

All Replies (1)

For that account, try setting this in about:config (from Options > Advanced > General > Config Editor):

  • mail.server.server<#>.downloadUnreadOnly -> true

You can find the number for the server by looking in Help > Troubleshooting Information.