Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printing gets scrambled from top of screen down as i watch a selected site????

  • 2 respostas
  • 2 have this problem
  • 2 views
  • Last reply by Roy

more options

Printing on the screen gets progressively scrambled for the top down when watching/reading text on a website. It is not related to the website as this happens on all sites. Seemed to appear after the latest upgrade. Cure???

Printing on the screen gets progressively scrambled for the top down when watching/reading text on a website. It is not related to the website as this happens on all sites. Seemed to appear after the latest upgrade. Cure???

Chosen solution

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Ler a resposta no contexto 👍 1

All Replies (2)

more options

Chosen Solution

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Went into tools, options,advanced, general and unchecked "use hardware accelleration when available" option. Seems to be better, will know as soon as i start a session. I will report later.