Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After exiting Safe Mode, Extensions are invisible? Please help me.

  • 3 respostas
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hello everyone, this is my first post here. Anyways to get to the point, this happened about a couple of weeks ago and started when I downloaded the new version of Yahoo Messenger. Without my permission it downloaded it's Toolbar onto Firefox and from then on I was unable to view any of my Extensions within the Addon panel (after first attempting to first remove it using this method). So I then decided that I would restart Firefox in Safe Mode and disable all Addons to see if the Toolbar would disappear. I did that and the Toolbar was gone, but all my extensions were still invisible and no longer worked even when I opened the regular Firefox. Anyways in the panel I seem to have recovered half of my addons by clicking "View Recent Updates" and enabling the ones that showed up. But the rest of my Addons are still invisible and dysfunctional. Sorry for the long post, but I am extremely frustrated and desperate to get this fixed. Any help is greatly appreciated. Thank you.

Hello everyone, this is my first post here. Anyways to get to the point, this happened about a couple of weeks ago and started when I downloaded the new version of Yahoo Messenger. Without my permission it downloaded it's Toolbar onto Firefox and from then on I was unable to view any of my Extensions within the Addon panel (after first attempting to first remove it using this method). So I then decided that I would restart Firefox in Safe Mode and disable all Addons to see if the Toolbar would disappear. I did that and the Toolbar was gone, but all my extensions were still invisible and no longer worked even when I opened the regular Firefox. Anyways in the panel I seem to have recovered half of my addons by clicking "View Recent Updates" and enabling the ones that showed up. But the rest of my Addons are still invisible and dysfunctional. Sorry for the long post, but I am extremely frustrated and desperate to get this fixed. Any help is greatly appreciated. Thank you.

Chosen solution

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

Ler a resposta no contexto 👍 0

All Replies (3)

more options

Chosen Solution

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

more options

Thank you so much cor-el, it worked! :)

more options

You're welcome