Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

in upper 1/4 of window, mouse will not open items

  • 3 respostas
  • 1 has this problem
  • 42 views
  • Last reply by jplippitt

In firefox window mouse does not open items in top 1/3 of window. Normally arrow changes to pointer hand. This does not happen in upper 1/3 of opened window. In lines above the page items do open.

In firefox window mouse does not open items in top 1/3 of window. Normally arrow changes to pointer hand. This does not happen in upper 1/3 of opened window. In lines above the page items do open.

Chosen solution

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Ler a resposta no contexto 👍 0

All Replies (3)

Upgrade your browser to Firefox 9 and check

Chosen Solution

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

I started in safe mode and followed ditections to go to default settings and discard add ons. It seemed to work.