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I cannot login to a secure website after changing my account information

Firefox
cor-el replied hai 16 anos
picketfence
picketfence

I change my primary email address for my account with an online retailer but when I tried to login using my new email address it would not let me in. I sent a message to their tech support and after repeated attempts I gave up. Then I changed my email address for my ebay account and the same issue even though my email address is not my login name. I tried to login to ebay using IE and no problem. I went back and tried the online retailer site and it also works with IE.

I change my primary email address for my account with an online retailer but when I tried to login using my new email address it would not let me in. I sent a message to their tech support and after repeated attempts I gave up. Then I changed my email address for my ebay account and the same issue even though my email address is not my login name. I tried to login to ebay using IE and no problem. I went back and tried the online retailer site and it also works with IE.

All Replies (1)

cor-el
cor-el
  • Moderator

Chosen Solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"