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Thunderbird will not let me delete all the junk from my Junk folder.

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  • Last reply by Dan Raymer
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Dan Raymer
Dan Raymer

Starting yesterday, Thunderbird will not let me delete all the junk from my Junk folder. When I right click on it and select Delete, T-bird freezes with NotResponding and I have to restart it. Once I went through and used Delete on the individual files within the Junk Folder. When I restarted T-bird, it had moved all those files to my Inbox - several thousand of them.

Can I simply delete the Junk file at \AppData\Roaming\Thunderbird\Profiles\hxza0a1k.default-release\Mail\mail.aircraftdesign.com? Or would that kill the whole thing?

Any other workaround? I spent 4 hours talking to Network Solutions, they checked all my account settings and said it is all correct.

Starting yesterday, Thunderbird will not let me delete all the junk from my Junk folder. When I right click on it and select Delete, T-bird freezes with NotResponding and I have to restart it. Once I went through and used Delete on the individual files within the Junk Folder. When I restarted T-bird, it had moved all those files to my Inbox - several thousand of them. Can I simply delete the Junk file at \AppData\Roaming\Thunderbird\Profiles\hxza0a1k.default-release\Mail\mail.aircraftdesign.com? Or would that kill the whole thing? Any other workaround? I spent 4 hours talking to Network Solutions, they checked all my account settings and said it is all correct.

Chosen solution

Try R. click Junk > Properties > click 'Repair folder' button. Then R. click JUnk > Compact. Then try to delete again.

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All Replies (2)

Ed
Ed
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Chosen Solution

Try R. click Junk > Properties > click 'Repair folder' button. Then R. click JUnk > Compact. Then try to delete again.

Dan Raymer
Dan Raymer Question owner

Ed's solution worked! I tried each of those separately many times, but not one after the other.

Just to make sure, I did Repair-then-Compact twice, before trying to delete the Junk again.

Success!

Thanks Ed - 50 gold stars to you!

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