Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't sign in to Xfinity and it may be the browser

maryjean2
maryjean2

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd


This happened December 11, 2025

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd This happened December 11, 2025

All Replies (1)

Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
  • Moderator
Mozilla Staff

Hi there, I can't reproduce the issue, xfinity loads for me. Are you able to log in from another browser?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.