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FIREFOX BROWSER FREEZES

  • 2 respostas
  • 0 have this problem
  • Last reply by ferguson2

ferguson2
ferguson2
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I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Does it happen in troubleshot mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

ferguson2
ferguson2 Question owner
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I followed all the instructions, but unfortunately, the problem was not resolved.

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