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History has disappeared and most visited sites no longer appear on new tab

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The sites I visited most regularly used to show up in a row whenever I opened a new window or accessed a new page. But they have all gone. Also, the history that used to be accessible is no longer, it's as if I had no history.

The sites I visited most regularly used to show up in a row whenever I opened a new window or accessed a new page. But they have all gone. Also, the history that used to be accessible is no longer, it's as if I had no history.

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Did this happen after any particular event, such as updating Firefox, or updating Windows?

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have any other profile(s) listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far, or do we need to keep looking for your data in some other places?

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Thank you so much. Turning it off and getting the updates has solved it. I do appreciate you taking the time.

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