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Thunderbird wont let me send emails./

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  • Last reply by Lin

frjoseph8
frjoseph8
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Good morning, I can recieve emails, but we can not send any emails. we keep getting the same error message

"Sending of the message Failed. 

The Message could not be sent because connecting to outgoing sever (SMTP)

mail.maddashtransport.com failed. The server may be unavailable or is refusing SMTP connections. Please verifty that your Outgoing Server (SMTP) settings are correct and try again."

We checked the settings and they are the same as before when it was working.

Good morning, I can recieve emails, but we can not send any emails. we keep getting the same error message "Sending of the message Failed. The Message could not be sent because connecting to outgoing sever (SMTP) mail.maddashtransport.com failed. The server may be unavailable or is refusing SMTP connections. Please verifty that your Outgoing Server (SMTP) settings are correct and try again." We checked the settings and they are the same as before when it was working.

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Lin
Lin
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Looks like "maddashtransport.com" is a Canadian trucking company rather than a common public ISP or email service. Does that company run their own email servers? Can you confirm with them the proper SMTP settings? That error message suggests to me that you have either an incorrect server name or port number. Or, they could be having server issues on their end.

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