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email id not add thunderbird

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  • Last reply by sfhowes

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Dear Mozilla Support,

I'm having trouble adding my email account shahanshah0202@outlook.com to Thunderbird. Despite entering all the correct settings, I keep receiving this message:

"Thunderbird failed to find the settings for your email account."

I've tried several times over the past few days with no success. This account is essential for my work, and I need to send and receive emails from it urgently.

Please assist me in resolving this issue as soon as possible.

Thank you for your continued support.

shahanshah alam

Dear Mozilla Support, I'm having trouble adding my email account shahanshah0202@outlook.com to Thunderbird. Despite entering all the correct settings, I keep receiving this message: "Thunderbird failed to find the settings for your email account." I've tried several times over the past few days with no success. This account is essential for my work, and I need to send and receive emails from it urgently. Please assist me in resolving this issue as soon as possible. Thank you for your continued support. shahanshah alam

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Please post screenshots of your incoming and outgoing server settings panes so someone here can make suggestions. Normal settings are:

input: outlook.outlook365.com, port 993, SSL/TLS, Oauth2 and full email address output: smtp.outlook365.com, port 587, STARTTLS, Oauth2 and full email address

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