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Allowing pop-ups on my Android phone

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I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option. I have Firefox version 139.4 if that helps. Thanks in advance, Paul

All Replies (18)

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Hi Paul,

I believe the setting under Privacy and Secrurity only applies in Firefox desktop. Can you try to see if disabling the Enhanced Tracking Protection in Firefox for Android would help?

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Kiki, it still behaves the same way. I get a message asking if I will Deny or Allow the page to load, I answer Allow, the page doesn't load.

I only have this problem with Firefox. Edge and Chrome work fine.

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Do you mind sharing the URL with me so I can check?

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Unfortunately, all sites that reports can be created require logging into an admin portal. I can't give out the login credentials.

I do have an update for you, though. One of my sites will display the report right away. Another one displays it after the Deny/Allow msgbox, so now I am wondering if there are site-specic settings related to this.

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Have you installed any adblocker addons? I honestly have ran out of idea why this could happen since I can't reproduce on my end.

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Kiki,

If I had an adBlocker installed, wouldn't that affect every website I go to using Firefox? Look at my last response. I can successfully do this from two other sites.

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An ad-blocker may block specific type of pop up, depending on the technology that the website is using. One can use the same web standard and the other one can use a non standard one.

But anyway, I also notice that you're on version 139.0.4. Can you update to the latest one (140.0.3 to see if it may help?

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I have several websites that are all using the same technology on the same hosting pkatgiem including the same way to produce reports and make them visible.

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Sorry "platform" not "pkatgiem"!!

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Hi Paul,

Are you trying to build the website yourself? If this is more like a developer question, you may want to explore the Mozilla Developer Network site that has more resources around web technologies.

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I just want to know why I am unable to view a web page using Firefox on my phone. It works fine on my PC, as well as on another website I developed utilizing the same methodology.

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If you're building a website, the web console might give you more useful information as to what went wrong.

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Wha is a web console? I have several websites that all have the capability to produce and display reports. Something is wrong with one of them where I don't get a popped up report. What do I need to look at to make that happen?

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Hi Paul

What level of Enhanced Tracking Protection do you have set in Firefox for Android?

It would also be handy to know what add-ons (if any) that you have installed in Firefox for Android.

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Sonce some of my websites work correctly, it must be a setting that only impacts one site. So I need to know what settings can be made site-soecific.

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Enhanced Tracking protection can be set on a per-site basis. This support article might help:

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-android

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I just checked and Enhanced Tracking Protection was already off. So there must be another thing out of place.

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Another update. This problem seems to only occur on my websites that aren't utilizing a certificate. So sites http://www.yaddy-yaddy.com will not allow pop-ups reports while https://www.yaddy-yaddy.com will.

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