Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox demanding I sign in with passkey on my phone. I don't have one.

  • 4 respostas
  • 1 has this problem
  • 61 views
  • Last reply by MBJ

bold text Firefox is demanding that I sign in to my Amazon account with a passkey on my phone. I don't have a passkey on my phone. I cannot cancel the request!

'''bold text''' Firefox is demanding that I sign in to my Amazon account with a passkey on my phone. I don't have a passkey on my phone. I cannot cancel the request!

Chosen solution

Somehow I managed to get it to stop. I tried so many things that I cannot recall what worked, but I think it was a Bitwarden or Firefox thing. I deleted the contents of Firefox Bookmarks and Bitwarden. While I was doing all that, I also installed Proton VPN and Pass, which I like better than Bitwarden.

Ler a resposta no contexto 👍 1

All Replies (4)

That is coming from Amazon not from Firefox browser.

Helpful?

Thanks for trying, but that's not correct. I don't use a passkey with Amazon, and the message specifically says it was sent by Firefox.

Helpful?

You need to provide screenshot of the message and what site does this show up at?

Helpful?

Chosen Solution

Somehow I managed to get it to stop. I tried so many things that I cannot recall what worked, but I think it was a Bitwarden or Firefox thing. I deleted the contents of Firefox Bookmarks and Bitwarden. While I was doing all that, I also installed Proton VPN and Pass, which I like better than Bitwarden.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.